Returns & Exchanges

At Rival Strength, we are committed to providing high-quality fitness equipment. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Equipment

  Securely pack the items in their original packaging, ensuring all bolts, manuals, and accessories are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at an authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.